SHIPPING + RETURNS
ALL "US STOCK" SHIPS WITHIN THE US VIA USPS WITHIN 5-7 BUSINESS DAYS!
CUSTOM ACCESSORIES, APPAREL AND HOUSEWARES SHIP WITHIN THE US WITHIN 7-10 BUSINESS DAYS!
Please note all custom orders are constructed individually and can take up to an additional 5 days for customization!
Estimated Shipping times on all other items are 14-21 days for both Domestic and International Orders
If your order has exceeded 30 days from the time you placed your order please contact us ASAP! If you experience any issues with shipping or the quality of our items please contact us immediately! We promise to work with you! We are in no ways responsible for any customs fees for international shipping... including Duty Fees and VAT (Value Added Tax) Fees. Due to clearing times through Customs we cannot guarantee the delivery time of International packages ( although generally it takes 2 to 3 weeks to arrive - though this is NOT a guarantee). If the package is declared lost we will refund you for the item 100%. Please note Holidays are excluded in processing time. We are 100% willing to work with you on any issues regarding your order or shipping issues!
We know the frustration that unfortunately comes along with online shopping. That said we also fully believe in the design and quality of the beautiful items we sell! If there is any discrepancy with the description of your order please contact us immediately - we will honor a 100% refund upon receiving the item back at out Home Office!If your item did not work for any other reason we will gladly accept your return! If item being returned for fit or issues not related to original description of the item we will be charged a 20% restock fee.
RETURNS MUST BE ADDRESSED AND SHIPPED WITH TRACKING WITHIN 72 HOURS OF DELIVERY.
Please note that all return shipping is the responsibility of the buyer.
Fabric of items may crease temporarily during shipping - we use a professional grade commercial streamer prior to shooting items. We will not consider returns on items that have been ironed causing the fabric to burn or melt. If you are a serious collector of vintage and designer pieces we recommend you invest in a good garment steamer. Trust us - it is one of the best investments we have ever made!
Due to the different monitor settings or color calibrations the actual color of the item might be slightly different from the color showed on the pictures.